After making several complaints to no avail that a manager at the Towson Applebee’s Neighborhood Bar and Grille was harassing her and that she was only assigned to tables of black customers, Haywood has filed a complaint of racial discrimination with the Equal Employment Opportunity Commission.
"It felt unfair and it shouldn’t happen to you," Haywood said.
Haywood said she made several complaints regarding violations of this code of conduct. On Sept. 27 and Oct. 27, Haywood said she asked for mediation with the management staff. Her first call was returned to ask for more details about the complaint, but no further action was taken, according to Haywood.
Instead of being trusted with the responsibilities former managers assigned to her, Haywood said her new general manager would follow her throughout the workday, asking her to complete tasks she couldn't manage in a short period of time while still serving tables in her section. The manager never referred to her by her name, but instead called her "Lady."
Haywood's growing file of warnings proved detrimental to her process of complaining on Oct. 28, after a second call to the Applebee's hotline was made and Hughes spoke to her about the various complaints.
"He said, 'You don't have such an impeccable record with us,'" Haywood said. "He had already made up his mind."
Monday, November 14, 2011
Applebee’s worker files discrimination complaint
An African American waitress for Applebees in Towson, Maryland is claiming that she was only ordered to serve African American customers and she has filed a discrimination complaint. Read the whole story on thetowerlight.com (link below).